PRIVACY POLICY

OVERVIEW

PrimeSyns (“we,” “us,” or “our”) operates primesyns.com. This policy explains what information we collect, how we use it, and your rights regarding your data. By placing an order or using our site, you agree to this policy.

INFORMATION WE COLLECT

• Order information — name, email address, shipping address, and order details when you place an order.
• Payment information — payments are processed through Stripe, PayPal, Venmo, or Cash App. We do not store your card or payment credentials on our servers.
• Usage data — basic analytics about how you interact with our site (pages visited, browser type). No personally identifiable information is tied to this data.

HOW WE USE YOUR INFORMATION

• To process and fulfill your order
• To send order confirmation to your email address
• To notify our team of new orders via SMS
• To improve the site and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS COMMUNICATIONS

By placing an order, you consent to receive a one-time order confirmation SMS if applicable. Message and data rates may apply. To opt out, reply STOP to any message or contact us at the email below.

RESEARCH USE DISCLAIMER

All products sold by PrimeSyns are intended for research purposes only. They are not intended for human consumption, veterinary use, or any other application. By purchasing, you confirm that you are a qualified researcher and that products will be used solely in a controlled laboratory setting in compliance with all applicable laws.

DATA RETENTION

We retain order information for a minimum of 3 years for business and tax record purposes. You may request deletion of your personal data at any time by contacting us, subject to legal obligations.

COOKIES

We use only essential cookies required for the site to function (cart state, session). We do not use tracking or advertising cookies.

YOUR RIGHTS

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at the email below.

CONTACT

For any privacy-related questions or requests:

support@primesyns.com

PrimeSyns — primesyns.com